Welcome to the PRP_SA Store
These are the terms and conditions for using the PRP_SA store website.
Dear guest, by visiting this website, you guarantee your acceptance of the current terms and conditions. If you do not agree, you should not use this website. The website reserves the right to change parts of the terms of use and conditions, or modify, add, or remove some of them at any time. Changes become effective when published on the website without prior notice. Please review the terms of use and conditions regularly to keep up with any updates. Your continued use of the site indicates your full acceptance of any changes made to the terms and conditions.
Content
All content listed on the site, including but not limited to texts, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is owned and copyrighted either by PRP_SA or users, suppliers, or licensors, and is protected under copyright, trademark, patent, and other intellectual property laws. The content on the website and the copyrights are the exclusive property of PRP_SA and are protected by copyright, trademarks, patents, or other intellectual property laws.
Subscription to PRP_SA Store & Customer Account
Some services and features available on the website require registration or subscription. By choosing to register or subscribe to any of these services or related features, you agree to provide accurate and current information about yourself and to update it promptly if there are any changes. Each website user is solely responsible for keeping their password or other identification methods secure. The full responsibility rests with the account holder for all activities that occur under their password or account. Additionally, you should notify us of any unauthorized use of your password or account. In no case will PRP_SA be responsible for any direct or indirect losses or damages resulting from any disclosure of your username and/or password.
If you provide any false, inaccurate, or incomplete information or if PRP_SA has reasonable grounds to suspect that such information is incorrect or incomplete or does not comply with this user agreement, without prejudice to any rights and remedies of PRP_SA, we have the right to indefinitely suspend, limit, or withdraw your access to the website and/or membership from the site.
Electronic Communication
By registering, you agree to receive promotional emails from the website. You can later opt-out of receiving promotional emails by clicking on the link at the bottom of any promotional email.
User Submissions
All your submissions on the website and/or contributions to us, including but not limited to questions, critiques, comments, and suggestions (all "submissions" collectively), become our property and will no longer belong to you. In addition to the rights applicable to any type of submission, once you share your comments or critiques on the website, you also grant us the right to use the name you display in connection with the critique or comment or any other content. You may not use a fake email address, claim to be someone else, or try to mislead us or any third party regarding the authenticity and reliability of any submission. We may remove or modify any submissions, but we are not obligated to do so.
Order Approval and Pricing
Orders
The website reserves the right to refuse or cancel any order for any reason at any time. Before we accept an order, we may request additional information or confirmations, including but not limited to phone number and address.
Product Descriptions
If a product displayed on the site is found to be inconsistent with its description on the site, you can only return the product according to the return policy mentioned below.
Pricing Information
We reserve the right, at our sole discretion, to reject or cancel any orders placed for products or services with incorrect prices on the website due to an error. In such cases, we will send a notification via email. Additionally, we reserve the right to correct the price error on the full amount.
Return Policy
PRP_SA accepts product returns based on the condition. To review the return and exchange policy, we reserve the right to change it at any time.
If you are dissatisfied with the product due to damage during shipping or if you receive a product different from your order, you can simply send an email to prp_sa within 3 days for returns and 7 days for exchanges after receiving your order. You will receive a return policy from PRP_SA. Print it and take it to the nearest SMSA office.
Compensation
We are committed to refunding the amount paid by the customer using any of the payment methods at the time of purchase on the website, after deducting shipping costs in case of return. In case of exchange, we provide our customers with the service by replacing it with shopping vouchers after deducting the shipping cost of the returned item, allowing you to choose the correct size of the same product or purchase another item.
Governing Law and Jurisdiction
These terms and conditions are interpreted and applied under the laws in force in the Kingdom of Saudi Arabia. Each party agrees to appear before the judicial authorities of the Kingdom of Saudi Arabia and waives any objections based on the location of the lawsuit.
Dispute Resolution
In case of any dispute, claim, or issue arising from or related to any transaction executed on the website, or any breach, enforcement, interpretation, or validity of the terms and conditions or any part thereof ("dispute"), the first party must attempt to resolve the dispute amicably through negotiations in good faith, granting a 30-day (30) period to respond by sending the first written message informing the other party of the dispute.
Complaints and feedback should be sent to the address below:
PRP_SA Store